As our generation becomes more mobile and multitask-oriented, organizations in the public works, construction, and utilities industries are constantly increasing their focus on fieldwork optimization strategies. For these organizations, there is a significant and increasing demand for seamless submission of work orders and service requests that offer the ability of tracking their statuses from start to finish. To fulfill this demand, Esri created its very own Workforce for ArcGIS – a workforce optimization device that is designed specifically for offices of dispatchers and teams of mobile workers in the field.
Workforce for ArcGIS offers a common view for those both in the field and in the office, providing a seamless solution for getting the right worker to the right place with the right tools to perform any task at hand. This web application may also be used in the office to create and assign work to mobile workers who can use the mobile app to work through their assigned tasks.
With three out-of-the-box, fully-customizable roles (Project Owner, Dispatcher, and Mobile Worker), Workforce for ArcGIS offers something for each member in the organization, offering the ability to create, assign, and complete work efficiently. While dispatchers create and assign tasks for completion, mobile workers receive assignment updates while in the field and complete the work requests accordingly. And because Workforce for ArcGIS integrates seamlessly with other components of the ArcGIS Enterprise, new tasks may be reported as they are seen in the field using Collector, efficient commutes between work sites may be found using Navigator, work order forms can be completed using Survey123, and workflow/task statuses may be reviewed using the Operations Dashboard.
For more details on how your organization can implement a scalable workforce solution like Workforce for ArcGIS, contact one of our solutions experts at firstname.lastname@example.org. Still looking to get into the ArcGIS Enterprise platform? Contact one of our experts and learn more on how you can become a member of the Esri community today!